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We do not recommend frequent unplugging and re-plugging of the machine and/or leaving the machine unplugged for extended periods of time.

If you still do not see any improvement, please contact Brother Customer Service from "Contact Us". If the print quality on the first Check Sheet matched Example (C) and you do not see any improvement on the second or third Check Sheet, repeat the cleaning and the quality check process three more times (totally five times). If you do not see any further improvement after that, please contact Brother Customer Service from "Contact Us". If the print quality on the first Check Sheet matched Example (A) or (B) and y ou see some improvement on the second or third Check Sheet but it's not perfect, repeat the cleaning and the quality check process three more times (totally five times). If the print quality on the first Check Sheet matched Example (A) or (B) and you do not see any improvement on the second or third Check Sheet, please contact Brother Customer Service from "Contact Us".

Repeat the cleaning and the quality check process following the Step 4-6.Ĭompare the second or third Print Quality Check Sheet with the first one you printed in Step1:.

Another Print Quality Check Sheet will print. When the machine completes cleaning the print head, press Color(Colour) Start. The machine starts cleaning the print head. If your Brother machine has a touchscreen, press the Color( Colour) Start key. The LCD asks you if you want to start cleaning. The LCD asks you if the print quality is OK for black and the three colors. (A) One or more complete blocks of colors are missing: The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.Ĭompare the print quality of the Check Sheet you just printed with the three examples listed below: Each of the four colors is represented by a slanted square pattern made up of individual blocks. Press the UP OR DOWN ARROW key to choose Print Quality.Ĭlosely examine the Print Quality Check Sheet.

Press the UP OR DOWN ARROW key to choose Test Print. Press the UP OR DOWN ARROW key to choose Ink or Ink Management. If your Brother machine has the INK or INK MANAGEMENT key on its control panel, press the INK or INK MANAGEMENT key. *If your Brother machine has a touchscreen, please follow the steps under "For touchscreen models" below. Verify the ink cartridges are installed correctly.įollow the steps listed below to check the print quality and clean the print head. Verifying the ink cartridges are installed properly and/or cleaning the print head may resolve this problem. received faxes, copies and/or documents printed from the PC), the ink cartridge(s) may not be installed correctly or nozzles in the print head may be clogged. If one or more of the ink colors are missing from your printed documents (i.e.